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why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

can anyone please let me know how long it takes to claim your website in merchant center. my site is already verified (about 30 minutes ago) but it still says "unclaimed"
thank you

1 Expert replyverified_user

Re: why is my website is still unclaimed in merchant centre

Top Contributor
# 2
Top Contributor

 

be certain to check the following --

- the same (email) login was used to verify and claim the site;

- another authorized owner of the website has not claimed the site;
- a change has not been made to the website or webmaster tools-account;
- the url-setting has not been changed within the merchant-center-account;

otherwise, google may be contacted here:
https://support.google.com/merchants/contact/website_verification

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you... yes I have checked all the above so I will contact google support..

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
sorry, just one thing. you said the same email was used to verify and claim the site. I never claimed it because I just cannot see this option anywhere. I just went through the verification by downloading the html file from google and placing it on my site. I cannot see any option in my google account to "claim" the url. it is just written "unclaimed" in red and no links to how to claim it.

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I have the same problem. Did you manage to fix it?

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I also have the same problem. It's verified but unclaimed. Any solutions?

Re: why is my website is still unclaimed in merchant centre

Top Contributor
# 7
Top Contributor

the verification is done via webmaster-tools;
the claim is done via the merchant-center;
both must be done using and while signed-
into the same google-account.

details are currently here --
https://support.google.com/merchants/answer/176793

otherwise, google should likely be contact directly;
forum members cannot look into any accounts --
https://support.google.com/merchants/contact/website_verification

Marked as Best Answer.
Solution
Accepted by Spike-Patching (Explorer ✭ ✭ ☆)
September 2015

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Assalam Walaikum,

 

The answer is very easy - in your google base account click > General Settings > Edit Settings > In this area will be a checkbox 'claim my website' > Click it > Save the settings > The page will refresh and you site will be 'claimed'

 

I hope this helps someone. 

 

-Zain

 

 

googlebase1.png

Re: why is my website is still unclaimed in merchant centre

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
That's it! You have to scroll all the way down to find edit settings.

Re: why is my website is still unclaimed in merchant centre

Top Contributor
# 10