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stock level complaints

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

can you make a complaint regarding products listed on shopping. as i have for the second time this week ordered via shopping results to actually be told by the merchant that they don't have stock. i thought it was a condition that they had stock?

1 Expert replyverified_user

stock level complaints

Top Contributor
# 2
Top Contributor

To submit a complaint, please use this form : https://support.google.com/merchants/contact/policy?hl=en&p=shop

 

Please note that, sometimes ads can show when out of stock due to the delay in the merchants feed being updated. So don't be to fast to submit a complaint, if the merchants has it out of stock for more than 1 day and the ad is still showing than that is a violation.

 

Hope it helps.

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