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product listing ads - images do not align properly

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there. I'm set up for product listing ads using merchants.google.com to set up my product listing ads. I feel that I uploaded everything correctly using a feed however, when i go to products->lists the product selected image is off center. Some images work at the same image / dimensions and others don't so I don't know how this is happening.

 

The image used is the following

W48_RAY_TALL_TOTE_WINE1_webimage

<item>
<g:id><![CDATA[hwl48wn]]></g:id>
<g:title><![CDATA[Ray Tall Tote]]></g:title>
<gSmiley Tongueroduct_type><![CDATA[H48 RAY TOTE, WINE, Women, Tote]]></gSmiley Tongueroduct_type>
<g:description><![CDATA[Ray is a Tall Tote Bag. She carries a laptop, legal briefs, and an old-fashioned planner. Her interior pocket fits a small makeup pouch and lavender perfume. To the side she holds business cards, a wallet, and colorful washi tape for marking up important details.]]></g:description>
<g:link><![CDATA[https://haerfest.com/shop/ray-tall-tote-5/]]></g:link>
<g:image_link><![CDATA[https://haerfest.com/wp-content/uploads/W48_RAY_TALL_TOTE_WINE1_webimage.jpg]]></g:image_link>
<gSmiley Tonguerice>625.00 USD</gSmiley Tonguerice>
<g:availability>in stock</g:availability>
<g:brand><![CDATA[HAERFEST]]></g:brand>
<g:condition>new</g:condition>
<g:color>WINE</g:color>
<g:additional_image_link><![CDATA[https://haerfest.com/wp-content/uploads/W48_RAY_TALL_TOTE_WINE1_webimage.jpg]]></g:additional_image_...>
<g:additional_image_link><![CDATA[https://haerfest.com/wp-content/uploads/W48_RAY_TALL_TOTE_WINE2_webimage.jpg]]></g:additional_image_...>
<g:additional_image_link><![CDATA[https://haerfest.com/wp-content/uploads/product/ray-tall-tote-2/ray_talltote_capture.jpg]]></g:addit...>
<g:shipping>delivery_bag</g:shipping>
<g:identifier_exists>false</g:identifier_exists>
</item>

 

however this is how it shows up on google

Screen Shot 2017-04-19 at 3.08.22 PM.png

 

Does anyone know why this may be?

 

 

For additional information I am using woocommerce.

 

 

1 Expert replyverified_user

product listing ads - images do not align properly

Rising Star
# 2
Rising Star

Make sure your images are square, preferred dimensions are 800 * 800

 

When updating images, make sure to rename the file or use a query string at the end of the filename to ensure a forced update.

 

Hope it helps.

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