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product expiration notification

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# 1
Visitor ✭ ✭ ✭

Is there a way to receive notifications for client accounts that have expiring feeds? At the moment I'm trying to remember to log in every day to verify my feeds are still valid.  I have a valid email address and would have thought these notices would be automatic, but I've never received one.

1 Expert replyverified_user

Re: product expiration notification

[ Edited ]
Top Contributor
# 2
Top Contributor

simply no.

the primary and technical contact emails in the account and
sub-accounts are for account or (after) feed-processing issues --
currently, not for pre-notifications of soon-to-expire feeds.

feeds must always be re-submitted at least monthly and

whenever a change to the website or physical inventory

(in stock) status occurs, or is otherwise a policy violation

and grounds for all items to be removed from the listings,

disapproval, or suspension.

 

if expiration_date is submitted, the feed is required

to be re-submitted sooner than the 30-day default --

generally, using expiration_date is not recommended.

a best-practice is to always re-submit the feed at least a week
before the scheduled, default, expiration date and immediately
after any change to the website's link landing-page or physical
in-stock status occurs.

another best-practice is to simply use a scheduled-fetch,
or schedule an ftp re-upload coordinated with the default
expiration -- and to always re-upload after any change to
physical inventory in-stock status or the link landing-page.

the automatic-item-updates optional feature may also help in this regard.