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problems with my shopping ads will appear only on some computers.

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi adwords people.
I'm experiencing problems with my shopping ads will appear only on some computers.
when I sit down with my friend and we try to search for shopping ads on his computer so they are not shown, but if we're doing the same search on my laptop so they will be displayed. Has anyone experience this problem?

1 Expert replyverified_user

Re: problems with my shopping ads will appear only on some computers.

Top Contributor
# 2
Top Contributor
Hi Jesper,

Welcome to the AdWords community Smiley Happy

It generally happens, did you tried to search the ads on incognito window?
When you tried to see ads friend's computer, did s(he) use data card?. That data card might belong to other location (IP address of the data card is from other location), that you have not targeted in your campaign.

--Rakesh Kumar, AdWords Top Contributor , Twitter | Linkedin | Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: problems with my shopping ads will appear only on some computers.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
hmmm. good point, I will check up on later. I will write back when I tested it, and thanks for the quick response