oops something went wrong
Re: oops something went wrong[ Edited ]
September 2015 - last edited September 2015
(1) be certain that the live, standard, products feed has not
already been registered, by checking the feeds-tab of the
account -- generally, only one, single, live feed should
ever be registered, only once.
there should be only one, single, standard
products feed seen in the data-feeds list.
preexisting google-sheets cannot be re-registered and the live registered feed
should normally not be deleted -- unless a person at google indicates to do so.
any preexisting google-sheet should not be re-registered and the
one registered live, standard, products data-feed should normally
not be deleted, unless a person at google indicates to do so.
(2) be certain that popups and similar pages are not being blocked
by the browser-settings or a browser-plugin -- a google-spreadsheet
registration requires a popup-window to accept the permission-settings.
also, try clearing the browser's cache and
cookies before using the merchant-center.
otherwise, simply try a different browser such as chrome,
(3) be certain that a google-apps-account is not being used.
if a google-apps account is being used to access the merchant-center
then, a google-spreadsheet cannot be used as a registered feed-type --
regardless of which browser is being used -- other than a browser,
using a google-apps-account with the merchant-center is the most
common reason for that specific oops-error.
also, using a test-feed before submitting the live, standard, products-feed
is generally a best-practice and can help avoid many feed and related issues --
otherwise, a support specialist may be contacted directly.