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incorrect total's

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Webstore price $1599.00

 

Information from datafeed submitted to google;

title,link,description,image_link,price,id,brand,condition,gtin,mpn,product_type,google_product_category,model_number,color,size,age_group,gender,shipping_weight,width,height,length,quantity,shipping,item_group_id,availability

Apple iMac ME088LL/A 27-Inch Desktop (NEWEST VERSION) Silver,http://www.go4computers.com/Apple-ME088LL-27-Inch-Desktop-VERSION/dp/B004YLCJXC,"Apple iMac ME088LL/A 27-Inch Desktop (NEWEST VERSION) Silver : The stunning all-in-one iMac features a beautiful 27-inch widescreen display. Fourth-generation quad-core Intel Core processors and superfast NVIDIA graphics make it the most powerful iMac yet. And it comes standard with 8GB memory, a 1TB hard drive, and advanced, high-speed I/O, including two Thunderbolt ports and four USB 3 ports. All in an impossibly thin enclosure that?s only 5 mm at the edge.",http://ecx.images-amazon.com/images/I/41jcCCdLPEL._SX300_SY300_.jpg,"1,599.00 USD",me088ll/a,Apple,New,8.8591E+11,ME088LL/A,Electronics > Computers,Electronics > Computers,,Silver,,,,,20.3,8,25.6,25,US:Smiley Frustratedtandard Shipping:4.49 USD,,in stock

 

Google's price plus shipping

https://www.google.com/shopping/product/3463315658188560948/

$1599.00+$1599.00= $3198.00 <We'll never get any sales this way.

 

1 Expert replyverified_user

Re: incorrect total's

[ Edited ]
Top Contributor
# 2
Top Contributor


zero shipping is currently showing (see attached).

first, check the location settings within google-shopping; then,
check the processed item by clicking on the item's title under
the products-tab, and check any and all shipping settings under
the merchant-center-account that is submitting the data.

also, by default, quotes are not allowed --
(un)check the use-quoted-fields settings within
the account for the feed or remove all quotes;

sometimes both are required.

also, comma-delimited feeds are not documented as supported --
tab-delimited data-feed files are currently supported.

also, check the encoding of the source data, in the file, and feed settings.

usually, all columns in a spreadsheet should be all text -- not numeric;
for example, check the gtin values after re-saving or exporting the data.

 

these can all contribute to google not properly processing an item.

for accurate shipping a valid and accurate shipping_weight value
may be required -- a valid shipping_weight, includes a number,
space, and a google-supported unit; e.g.
20.3 oz

all new shipping dimension values also require
a number, space, and google-supported unit.

also, currently, there are no such attributes as model_number,
width, height, length -- these have all been retired; quantity is
currently only valid for a local-shopping feed.

 

forum-zero-ship.png

Re: incorrect total's

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

It's not our Rakuten listing that is displaying the additional shipping it's our amazon webstore's listing(See attached)

 

Source file is .txt file with tab separated value's The original post is .CSV only for the purpose of separating the values so they be distinguished easily here.

 

Here is the product information as seen in merchant center:

Products>
Apple iMac ME088LL/A 27-Inch Desktop (NEWEST VERSION) Silver
Item's URL:
http://www.go4computers.com/Apple-ME088LL-27-Inch-Desktop-VERSION/dp/B004YLCJXC?traffic_src=froogle&...
Technical details
Shopping:
    
    
Searchable
Expires in:
    
14 day(s)
Created on:
    
Feb 6, 2015 10:14 pm PST
Last update on:
    
Mar 4, 2015 4:06 pm PST
Pictures
Performance
Paid Clicks
Feb 2Feb 4Feb 6Feb 8Feb 10Feb 12Feb 14Feb 16Feb 18Feb 20Feb 22Feb 24Feb 26Feb 28Mar 2Mar 42468
Note:All click data is based on data available in AdWords and is calculated based on the timezone of your AdWords account.
Shipping and tax rate calculator
Use this calculator to preview the shipping and tax rates that will be displayed for this product's delivery to destinations within United States.
    
New York, NY 10022
Change
$1,599.00
Shipping
$0.00
Tax
You configured the shipping rate for this product by submitting the 'shipping' attribute in your product data. If you configured an account-level shipping rate in your Shipping settings, it won't apply to this product.
Information you provided us
Id
    
me088ll/a
price
    
$1,599.00
availability
    
In stock
description
    
Apple iMac ME088LL/A 27-Inch Desktop (NEWEST VERSION) Silver : The stunning all-in-one iMac features a beautiful 27-inch widescreen display. Fourth-generation quad-core Intel Core processors and superfast NVIDIA graphics make it the most powerful iMac yet. And it comes standard with 8GB memory, a 1TB hard drive, and advanced, high-speed I/O, including two Thunderbolt ports and four USB 3 ports. All in an impossibly thin enclosure that’s only 5 mm at the edge.
expiration date
    
Mar 18, 2015 5:06 pm PDT
brand
    
Apple
color
    
Silver
condition
    
new
google product category
    
Electronics > Computers
gtin
    
885909673803
mpn
    
ME088LL/A
product type
    
Electronics > Computers
quantity
    
25
id
    
me088ll/a
shipping
    
price    country
$1,599.00  <<<<<<<<Where is this coming from?
    
US
tax
    
rate
0

 

 

googleshipprice.png

 

Re: incorrect total's

Top Contributor
# 4
Top Contributor

the best likely course would be to contact google directly.

access to the raw submitted data, processing details, etc.,
are likely required; unfortunately, forum members cannot
look into feeds or accounts.

importantly perhaps, google has a one-listing per product policy --
having the same physical inventory submitted from multiple sites
(such as a marketplace and a private website) is a policy violation
and grounds for a disapproval or (permanent) suspension from
the program, at any time.