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image size requirement

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# 1
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some of our products just do not have a large enough image to meet the sept requirement.

should we just ad a white background to the exsisting image for it to meet the new size requirement?

1 Expert replyverified_user

Re: image size requirement

[ Edited ]
Top Contributor
# 2
Top Contributor

likely not.

 

the white background/border should be between 10-25 percent of an image,
no less and no more -- either too small of a border, or too large of a border,
can trigger a policy violation flag.

 

the product itself should be between 75-90 percent of the entire image --

any stretching should not impact the quality of the product's clarity; so,

usually a larger size product image is required.

 

see also

https://support.google.com/merchants/answer/188494#image_link

 

 

Re: image size requirement

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# 3
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so if the largest image I can find is 115x100 and I add background to make it 800x800, I should be good, right?

Re: image size requirement

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# 4
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sorry, I misread your answer...
so if the best image I have is 115x100, I will not be able to list the item?
doesn't seem fair...

Re: image size requirement

[ Edited ]
Top Contributor
# 5
Top Contributor

 

for a 800x800 image the product should be between 600-720 pixels or so --
with a white border of between 80 to 200 pixels or so.

for a 300x300 image the product should be between 225-270 pixels or so --
with a white border of between 30 to 75 pixels or so.

for a 115x100 pixel product-image, the white border should be
no more than about 28x25 and no less than about 12x10 pixels --

assuming the item is not apparel or an apparel/accessory.

 

the smallest image for apparel/accessories is 250x250 pixels --
for all other products, the smallest image is 100x100 pixels;
800x800 is merely a recommendation.

 

many servers cannot keep pace with the 800x800 recommendation --
so, generally, 300x300 is a good size for most all product images.

 

all product images must be crisp and clear;

unclear images can trigger a disapproval --

stretching is not recommended.

 

product images are a quality signal --

at least 300x300 is a best-practice.

 

see also

https://adwords.googleblog.com/2016/05/2016-update-to-google-shopping-products.html

Re: image size requirement

Collaborator ✭ ☆ ☆
# 6
Collaborator ✭ ☆ ☆

 

 

Pretty much.  Can you not create better images?

 

As for being fair.... it's best to look at it from a user experience point of view. The average resolution of monitors being used has increased significantly over time. 115x100 is much smaller compared to a few years ago. This policy is not made to favor advertisers with larger images, but rather to ensure users can clearly see what is being presented.

Re: image size requirement

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# 7
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Ok, so now I a bit confused...
In the blog you refer to, it states:
"The minimum image size requirements for non-apparel products will be increased from 32 x 32 to 100 x 100 pixels to be able to support new ad formats better. "
This is a non apparel item first of all

So why is the 115x100 image being flagged as too small?
If I understand what I read in the blog post and your reply, if I take the 115x100 image and make it at least 300x300 I should be good, right?
The 800x800 is only a suggested, not a required size, right?

Re: image size requirement

[ Edited ]
Top Contributor
# 8
Top Contributor

a flag being triggered depends on all the image requirements.

note that jewelry and similar accessories also fall under apparel.

simply enlarging an already small product image
will usually result in either a border violation,
or a violation related to product clarity, or both.

the image processing is automated so for best results
the product itself should be at least ~ 250x250 pixels
with a small border ~ 300x300 for the entire image,
regardless of the type of product.

practically, most all product images that are much
smaller than 250x250 pixels, or have been stretched
larger than their original size, or have large borders,

will be flagged.

yes, 800x800 is only a recommendation -- 300x300 is a best-practice.

there are other image policies; e.g. no watermarks or text,
google must be able to crawl the image at all times, etc.

that said, forum-members cannot look into submitted data or accounts --
forum-members can mainly offer suggestions based on the information
posted here within the public-forums.

otherwise, a merchant-center shopping-ads support
specialist, at google, may be contacted directly.

Re: image size requirement

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# 9
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OK...so last question then...
If I take this 115x100 image and add a border so the total size is 300x300, I might be ok, right?
BTW, sorry to be a pain, but thanks for the help...this stuff is hard unless your an expert!

Re: image size requirement

[ Edited ]
Top Contributor
# 10
Top Contributor

for a 115x100 pixel product-image, the white border should be
no more than about 28x25 and no less than about 12x10 pixels;
for a total image size of no larger than 143x125 pixels --
assuming the item is not apparel or an apparel/accessory.

300x300 will have far too large a border, for such a small image.

simple rule-of-thumb: 90% crisp, clear, product, 10% white border.