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how to show seller ratings with Google Shopping results?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are a marketplace. We have a google merchant multi-client account. we store reviews of the sellers with us. We are sending revewUrl of seller in content api when we create google merchant sub-account for a seller.

 

You can take a look at http://www.truegether.com/user/laptoptree.html. He is one of our seller. When we created sub-account for him, we passed his review URL http://www.truegether.com/feedback/laptoptree.html in content API. We see that his listings are available on google shopping, you can take a look at https://www.google.com/shopping/product/8078298640200353208?hl=en&biw=1920&bih=911&q=%22Dell+Inspiro...Smiley Surprised

 

But in seller ratings column, it shows "No Rating" even though he has ratings available at http://www.truegether.com/feedback/laptoptree.html.  Please help us so we can show ratings of our sellers on Google Shopping. When we contacted Content API team, they told us that we need a google trusted account. But when we contacted Google Trusted account team, they told us that it is not a requirement for the marketplaces. Thanks!

1 Expert replyverified_user

Re: how to show seller ratings with Google Shopping results?

Top Contributor
# 2
Top Contributor
(1) marketplace sites are generally ineligible for google-trusted-stores;

it is not that google-trusted-stores is not a requirement for marketplaces --
it is that most makeketplaces are not allowed to use google-trusted-stores.

(2) google basis selling-ratings on many sources -- trusted-stores is one;

(3) the primary sources of seller-ratings are:
(a) google-trusted-stores;
(b) google-shopping research data or related stella-service data collection;
(c) google-consumer-surveys;
(d) an authorized third-party-partner;

to be considered for individual seller ratings and feedback
data collection, the following form may be submitted:
https://docs.google.com/forms/d/1otoIezAwuESAk9_u4gF_o9Ry29Q-rZiQ9aidLIBamE4/viewform