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how much time it takes to active my Data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have ecommerce shopping website and with help of Shopify app I have uploaded some products under google merchant center.

 

I have uploaded near to 4000 products and its more than 3 days. But while reviewing the account I found very less products are approved and rest all are still "Awaiting Review" . My concern is that how much time it takes to approved all my products.

 

2) Secondly some of products are approved from google merchant side but its how showing in Feed.

 

Please revert me with best solution. 

 

Thanks

3 Expert replyverified_user

Re: how much time it takes to active my Data

Rising Star
# 2
Rising Star
1) If you have made any recent changes to the products then the products will again get under review otherwise they might be active so far as it take upto 3 business days to get approved.

Please cross check if they got disapproved.
To check please refer to the diagnostic tab.

2) As you are using shopping app, they will appear under Products tab rather than feed within in merchant center account. To check the active products, change the status as Active or searchable(products Only in Stock).

Also check the various status for the products under "Products tab of your account" :
https://support.google.com/merchants/answer/160491?hl=en

Regards
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Re: how much time it takes to active my Data

Top Contributor
# 3
Top Contributor
Hi Gnoulet,
It can take a few days to get everything approved. It takes time, at least initially.
Check the diagnostics tab in merchant center to see if there are any errors now.

As for your second question, I don't really understand what you're asking. Could you maybe try rephrasing it a little? Do you mean that the products are approved but NOT in your feed?

Re: how much time it takes to active my Data

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hello Dave,

Thanks for your response.

Yes for second question I wants to confirm the products which are approved still not in my feed. Whats reason behind this.

Thanks

Re: how much time it takes to active my Data

Top Contributor
# 5
Top Contributor
Hi Gnoulet,
The products come FROM your feed. There's no way (that I know of) that you'll have products just appear in your merchant center if you didn't submit them in your feed. Google's merchant center actually pulls data from the feed itself. That's where it gets the information.

I think you may have the terminology mixed up and I'm struggling to guess what you mean I'm afraid. Maybe if you gave a detailed walk through of what you are seeing I might be able to make sense of it?If you can, please provide screenshots too.

Re: how much time it takes to active my Data

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

data.png

Please check attachment Dave and help me for this.

 

Thanks

Re: how much time it takes to active my Data

Top Contributor
# 7
Top Contributor
Hi Gnoulet,
It looks like you've deleted your feed.
You need to submit a new feed that is formatted correctly.
The products that are currently "active", to be honest, I don't know what they are. You might want to check the diagnostics tab and view them there. They're likely products submitted (and approved) from the older feed that have not refreshed.

Re: how much time it takes to active my Data

[ Edited ]
Top Contributor
# 8
Top Contributor

note that a feed is not necessarily required to submit items --
data may also be submitted by using the google-content-api.

if the api is being used then, a feed is not required.

first, check under both the diagnostics-tab and the api-diagnostics-tab:
https://merchants.google.com/Home?a=6146655#insights
https://merchants.google.com/Home?a=6146655#apidashboard

if a third-party system is being used -- such as a third-party
shopping-cart -- check to be certain that the data is being
sent via their console, cpanel, or similar.

if there are issues under the api-diagnostics-tab then,
the details can be seen by clicking on the numbers under
failed-api-calls -- and the best likely course would be to
contact whoever is supporting that third-party system.

otherwise, yes, the data-feed looks to have been deleted --
if a feed (file) is being used (not the api) then, one, single,
feed-file must be registered, once, per target-country, and
never removed unless a person at google indicates to do so.

regardless, an individual item's status may be checked
by clicking on the item's title under the products-tab.

Re: how much time it takes to active my Data

Top Contributor
# 9
Top Contributor
Fair enough, I just figured he was using feeds because there was feed files in the screenshot. I'll bow out now Smiley Happy

Re: how much time it takes to active my Data

Top Contributor
# 10
Top Contributor
unfortunately, google shows the feeds detail
on the dashboard, even if feeds are not being
used, or if all the feeds have been deleted --
they even show feeds are good under the
diagnostics-tab, regardless of that history.