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how do i claim

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How do I claim my website in the merchant center? It is showing the site is verified but still unclaimed.

1 Expert replyverified_user

Re: how do i claim

[ Edited ]
Top Contributor
# 2
Top Contributor

for a regular merchant-center account, the

claim is done under the general-settings --

select the red-edit button near the bottom

the general-settings page, enter the url,

select save; after the url has been saved,

click the claim link under the url.

 

this assumes that the url has already been verified

under the same google-account and the user has

administrative privileges.

 

for a multi-client-account the claim is handled either

within the main merchant-center settings or under

each client's sub-account, depending on the details.

 

Re: how do i claim

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We are also having this problem. I have verified the account through WMT and there is only one user for both accounts and it still will not let me claim the URL. I click the tick box and hit save and it just reloads the page still saying unverified. What can we do?

Re: how do i claim

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

We are having the same issue.

 

We cannot claim the site altthough everything seems to be in order.

 

Re: how do i claim

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
...and another 'me too' here. Presumably something obvious but not getting it?

Re: how do i claim

[ Edited ]
Top Contributor
# 6
Top Contributor

try signing-out of google altogether,
clearing the browser's cache and cookies,
or using a different browser entirely,

and then claim the site.

otherwise, google may be contacted here --
https://support.google.com/merchants/contact/website_verification

Re: how do i claim

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hello - many thanks for your reply. I emptied the cache in Google Chrome
which did not solve the problem. I had already contacted Google Support and
one of their suggestions was to open Google Merchant Center in another
browser. Rather than losing any cookies in Chrome, I tried using IE, and it
worked first time, so would indeed appear to have been a cookie issue.



Thanks again



Mike

Re: how do i claim

Top Contributor
# 8
Top Contributor
that's good news and thank you for the update.

Re: how do i claim

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

We too have now solved the problem. It was flagged to Google yesterday and the GMC team have fixed it last night. 

 

I managed to get our URL verified, although I did use a different device so if anyone continues to have problems then please try clearing cookies, using a different browser or using a different device to see if it solves the problem.

Re: how do i claim

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
My URL is already verified, But it's still Unclaimed and there is no such a button or URL to click to "Claim My URL"