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download feed with ssl error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am having a recent problem.  I am not able to download my feeds when using https.  Only when using http.  I have run ssl checkers and everything looks good with my ssl certificates.  I am using a godaddy standard ssl cert with SHA256.  Is anyone having problems like this?

1 Expert replyverified_user

Re: download feed with ssl error

Top Contributor
# 2
Top Contributor

generally, be certain that the https version is not blocking
any of google's (user-agent) crawls, via any method; including,
robots.txt, .htaccess, firewalls, etc; also, be certain that such
a fetch does not require a username or password and the
appropriate settings exist within the feed's schedule.

also, be certain that the webserver is returning a proper (200) response,
at all times, for all requests, without any redirects or similar and the file
meets the current size requirements.

if this is on a private-server be certain that
the certificate does not need to be re-keyed
and has a proper certificate-chain.

otherwise, a support specialist may be contacted directly --
https://support.google.com/merchants/contactflow