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data feed registration silently fails

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Trying to register my first .txt product data feed - about 10 lines of data.  I get through the registration process and it all looks like it goes great, but no data feed is ever actually registered when I hit SAVE. I pick the manual upload option.  There is no error, it just never shows up. Any hints?

1 Expert replyverified_user

Re: data feed registration silently fails

[ Edited ]
Top Contributor
# 2
Top Contributor


if regular uploads-by-user is selected then,
both a feed name and feed file-name must
be entered; otherwise, the registration will
silently fail; e.g.
au-inventory
au-inventory.txt

also, when checking the feeds tab within the account,
be certain that all-countries is selected for the country
drop-down menu -- in the upper-right-hand-corner:
https://www.google.com/merchants/Home#feeds.dashboard

otherwise, forum members cannot look into the account;
however, a support specialist be contacted directly --
https://support.google.com/merchants/answer/188475#contact=1

https://support.google.com/merchants/answer/4581834

see also
https://support.google.com/merchants/answer/188475

Re: data feed registration silently fails

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
This problem resolved itself when i stopped trying to create a feed and upload at the same time. The resolution is to follow these steps
1. create a feed name with NO file uploaded.
2. go back into the feed and do a manual upload.

Attempting to create a feed and upload a data file at the same time does not work.