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all my products say they are disapproved, any ideas what i can do

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i submitted all my products formgoogle shopping now all my products say tjey are disaproved. i checked on whybthey would be and all the reasons they list i dont think apply to my products, any ideas of what i can do?

1 Expert replyverified_user

Re: all my products say they are disapproved, any ideas what i can do

[ Edited ]
Top Contributor
# 2
Top Contributor


issues can relate to the data being submitted, product images,
type of item, account settings, feed settings, target-country,
website details, supply-chain, or some combination of these --
a single disapproval can be for multiple issues.

google has rather stringent rules, policies, and requirements for the
target-country, type of item, images, feed, supply-chain, and website.

generally, a hand-inspection of all account settings, all submitted
(feed) data, and the website, against all the current rules, policies,
and recommendations, is required.

first, check the main dashboard within the
merchant-center for overall account status.

also, check the current-issues section under the diagnostics-tab for
specific account, data-feed, and items (website) issues -- by clicking
on each of the blue-boxed or flagged errors, warnings, or notifications.

also, check the specific feed status by clicking
on the data-feed's name under the feeds-tab.

if the api is being used to submit product-data
then, also check under the api-diagnostics tab.

also, check the individual item's status by clicking
on the item's title under the products-tab and
clicking on any link under the technical-details area --
in addition to any why-is-this-item-dispproved links.
check for any information under the technical-details.

also, check the emails listed under the settings-tab --
where google would send an email detailing the issues;
be certain google is not blocked via spam or similar
filters and the always-send-results option is selected.

otherwise, forum members cannot look into any submitted data or accounts --
we would typically need specific information such as exact status information,
any exact messages, screen-captures, registered url, exact data submitted,
data-feed and account histories, etc, posted here within the public forum
[minus any personal or private information] to help diagnose any potential
issues or offer more specific suggestions.

generally, google may disapprove an item, feed, or website at any time.

otherwise, simply contact google directly and ask for a
merchant-center, product-listing-ad, support specialist.

see also
https://support.google.com/merchants/answer/160637
https://support.google.com/merchants/answer/1344057
https://support.google.com/merchants/answer/160491
https://support.google.com/merchants?#topic=3404778
https://support.google.com/merchants?#topic=3404779
https://support.google.com/merchants/answer/188494
http://celebird.blogspot.com/2011/12/celebird-product-search-disapproval.html#checklist