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Why does my product appear last after sorting by total price

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# 1
Visitor ✭ ✭ ✭

My products over a certain dollar amount have free shipping. The shipping table is up to date. The tax table is up to date.(1 state) I do not have any product disapproval's. I do not have any options,variables, bundles, etc. My product is listed in the top 10 by base price. When I sort by total price (same price as base price) my product only appears at the end of the list (50+ vendors later), with no total price showing. What causes this ?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Jeffrey M
January 2017

Re: Why does my product appear last after sorting by total price

Top Contributor
# 2
Top Contributor

for the sort, there should be a send-feedback
form near the bottom of most results pages.

for any shipping, price, sale_price, or tax data
submitted, check the processed products-tab
by clicking on the item's title -- otherwise, the
support-teams may be contacted directly to
look into the submitted (feed) data.

unfortunately, forum members cannot look into feeds or accounts.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Jeffrey M
January 2017

Re: Why does my product appear last after sorting by total price

Top Contributor
# 2
Top Contributor

for the sort, there should be a send-feedback
form near the bottom of most results pages.

for any shipping, price, sale_price, or tax data
submitted, check the processed products-tab
by clicking on the item's title -- otherwise, the
support-teams may be contacted directly to
look into the submitted (feed) data.

unfortunately, forum members cannot look into feeds or accounts.