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Why do I get this error message when trying to upload a product feed

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

"Oops!! Something went wrong. Please try again"

2 Expert replyverified_user

Why do I get this error message when trying to upload a product feed

Top Contributor
# 2
Top Contributor

Try to clear cookies and cache

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Why do I get this error message when trying to upload a product feed

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Having the same issue, tried different browsers etc...  I've been uploading my feed manually each month for years.  Now all the sudden I get this at the top of screen each time I try and do it tonight: "Oops! Something went wrong. Please try again."



Why do I get this error message when trying to upload a product feed

Rising Star
# 4
Rising Star

Simply try the next day, this has nothing to do with cookies, cache or any other user related issue. This is temp bug within Google Merchant, you will notice that it will work again the next day. If it persists, you need to contact Google Adwords so they can forward the bug.

 

hope it helps

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Why do I get this error message when trying to upload a product feed

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Yep, figured it was likely a glitch.  Tried again this morning and it worked just fine.  Thanks!

Why do I get this error message when trying to upload a product feed

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Still not working today. "Oops! Something went wrong. Please try again" is very cute message but does not provide any real information on what the problem is. Very unprofessional and unacceptable message.

Why do I get this error message when trying to upload a product feed

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

We're getting that message this morning too. There must be a bug with their system. Not a good time to have a bug.

Why do I get this error message when trying to upload a product feed

Rising Star
# 8
Rising Star

As this is a public community and can not see what is in your account, I recommend contacting Google instead. They can assist you with trouble shooting.

 

https://support.google.com/adwords/answer/7217785?visit_id=1-636158505853746032-3186988252&hl=en&rd=...

 

Sometimes bugs happen, it's part of any software, the best way to help yourself is to report it to Google so they can investigate and resolve the issue.

 

Hope it helps

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Why do I get this error message when trying to upload a product feed

[ Edited ]
kem
Visitor ✭ ✭ ✭
# 9
kem
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I can't load a feed either. Started Saturday 11/26. I even downloaded a previous test feed and the error message "oops" displayed. Tried three browsers. Cleared caches. Is Google having a problem? I will contact Google on Monday. It's just that it is Holiday shopping and feeds are critical.  

Why do I get this error message when trying to upload a product feed

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I'm having the same problem. I've been uploading the same feed every month for years. All of a sudden the last 3 or 4 days I can't get my feed to upload. I just get the error message “oops something went wrong please try again.” I will contact Google on Monday by phone.