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Where did my Google merchant reviews go?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This used to bring up a couple hundred reviews of my business:

 

http://www.google.com/products/seller?cmi=35040390577717248

 

Any idea where it might have moved to, or are they all gone?

2 Expert replyverified_user

Re: Where did my Google merchant reviews go?

Top Contributor
# 2
Top Contributor
Hi Matty.
Is your feed still live? Have you any notifications in merchant center?
What is your site name? Is it transformerland.com?

Re: Where did my Google merchant reviews go?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hey Dave, thanks for the reply. Yes, the site is Transformerland.com.

Sadly I don't have much info since I really don't really follow what goes on at Google (other than search), I just know I used to have a bunch of reviews (pretty sure it was a few hundred), but now the link doesn't work. I can say that I used to have a feed for what used to be called 'froogle' (my understanding is, it is no longer free to list). But haven't had one for quite some time (a year, maybe longer).

Also, I'm pretty sure the reviews were still working before Google Checkout/Google Wallet died (I believe that's where the reviews were being posted from).

Does any of this help?
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Where did my Google merchant reviews go?

Top Contributor
# 4
Top Contributor

if the reviews were being posted from google wallet/checkout

then that is the likely issue -- google wallet/checkout (reviews)

have been retired.

https://support.google.com/checkout/sell/answer/3098724

 

as an aside, the google-shopping-domain is simply the repository

for reviews information that google collects -- there should be no

need to submit a data-feed or participate in google-shopping for

reviews data to be collected; the reviews collection is automatic

based on google's internal criteria and participating sites.

 

Re: Where did my Google merchant reviews go?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Doh, so no way to get them back?

Re: Where did my Google merchant reviews go?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
@mattyc, was your question replied-to? Is your business, like mine (at www.Fotofix.com), being penalized for being loyal early adopters of Google Checkout?

I had a near 5-star average review and hundreds of reviews. Now all those reviews we worked so hard for are gone? They couldn't be moved to another of their similar platforms/venues like Places?

Christian Hunter
www.fotofix.com
Austin, TX

Where did my Google merchant reviews go?

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

mattyc wrote:

This used to bring up a couple hundred reviews of my business:

 

http://www.google.com/products/seller?cmi=35040390577717248

 

Any idea where it might have moved to, or are they all gone?



Same thing happened to me also. I used to have great customer reviews for my business witch I was very proud of. but all gone now. some of my early reviews went back to year 2011. It's really frustrating wen you feel hopeless in regards of the injustice happening in the internet world. you work so hard to build a good reputation for your business and then without any consideration poof it's gone. I remember back in the days wen business was done through phone calls and fax's, at least you know the person you did business with. These days you have no idea who you dealing with, is it person or a automated none replay message.