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Website URL not claimed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

I have a website and recently got an email from Merchant Center saying my URL is not verified.

So I fixed it but quite a lot of my items show up as 'Website URL not claimed'.

I have checked the google sheet and it's all linked to the right website.

Can anyone help me with this?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July

Re: Website URL not claimed

[ Edited ]
Top Contributor
# 2
Top Contributor

(1) be certain the website is still both verified and claimed,
by ensuring that two green-check-marks still exist, for both
verified and claimed, under the business-information-website
tab, within the merchant-center-account:
https://merchants.google.com/mc/websiteverification

 

be certain that all link url values, within the feed (sheet),

exactly match the url seen above the green-check-marks,

with respect to all product landing-pages.

(2) re-fetch the feed, directly within the merchant-center-account,
by navigating to the products-feeds tab, clicking on the feed-name,
and clicking on the fetch-now link, under the processing-tab:
https://merchants.google.com/mc/products/sources

 

be certain the fetch (now) occurs within the merchant-center --

not within the sheet, by using any add-on, or similar feature.

(3) wait 72-hours or so, for google to re-inspect all items --
verify item-status by clicking on the item's title, under the
products-list-tab:
https://merchants.google.com/mc/items

messages and status may remain under the home-dashboard
and under the products-diagnostics areas, for up to 30-days --
even if an issue has been fixed; these areas are mainly for
long-term logging, to help with root-cause analysis and the

diagnosis of issues.

otherwise, the best likely course is to contact google.

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
July

Re: Website URL not claimed

[ Edited ]
Top Contributor
# 2
Top Contributor

(1) be certain the website is still both verified and claimed,
by ensuring that two green-check-marks still exist, for both
verified and claimed, under the business-information-website
tab, within the merchant-center-account:
https://merchants.google.com/mc/websiteverification

 

be certain that all link url values, within the feed (sheet),

exactly match the url seen above the green-check-marks,

with respect to all product landing-pages.

(2) re-fetch the feed, directly within the merchant-center-account,
by navigating to the products-feeds tab, clicking on the feed-name,
and clicking on the fetch-now link, under the processing-tab:
https://merchants.google.com/mc/products/sources

 

be certain the fetch (now) occurs within the merchant-center --

not within the sheet, by using any add-on, or similar feature.

(3) wait 72-hours or so, for google to re-inspect all items --
verify item-status by clicking on the item's title, under the
products-list-tab:
https://merchants.google.com/mc/items

messages and status may remain under the home-dashboard
and under the products-diagnostics areas, for up to 30-days --
even if an issue has been fixed; these areas are mainly for
long-term logging, to help with root-cause analysis and the

diagnosis of issues.

otherwise, the best likely course is to contact google.