AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
5.2K members online now
5.2K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Watermarking Issue - Products are now Deactivated

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Has anyone else ever ran into this issue? There is a watermark on products on the website - which USED to be allowed on Google shopping. I had the image URL set up for this certain account for my one customer to show the product without the watermark, and now, all of a sudden, Google wants to have the watermarks off the website too.

 

What have you done? The issue with the pictures on the website is that the customer doesn't want anyone stealing them and using them on their own website. (It has been an issue before.)

 

Any help/insight is greatly appreciated.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
October

Watermarking Issue - Products are now Deactivated

Top Contributor
# 2
Top Contributor

As per image policy it is only in regards to the data feed. Make sure that all images submitted in the feed do not contain any watermarks, logos, brands, lifestyle, borders etc... Just the image of a product.

 

Review all your submitted data and correct where the issues are.

 

If you have resolved the issue contact Google to lift reinstate your account.

 

more info : https://support.google.com/merchants/answer/6324350?hl=en&ref_topic=6324338

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
October

Watermarking Issue - Products are now Deactivated

Top Contributor
# 2
Top Contributor

As per image policy it is only in regards to the data feed. Make sure that all images submitted in the feed do not contain any watermarks, logos, brands, lifestyle, borders etc... Just the image of a product.

 

Review all your submitted data and correct where the issues are.

 

If you have resolved the issue contact Google to lift reinstate your account.

 

more info : https://support.google.com/merchants/answer/6324350?hl=en&ref_topic=6324338

 

Hope it helps.

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’