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Violation due to Information Harvesting

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# 1
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I have a client that has a prior violation due to information harvesting. I was not able to see how it was after they made the necessary changes.

 

But as far as I can see how it is in its current state it does not look to me they are harvesting. Has anybody had this issue before with a client or yourself?

 

The relevant site is http://ultrasound-store.com/

 

I'm in contact with Google but have to wait a while for more details, but the account has again been rejected for review. I will have to wait for more details next week. 

But I'm guessing it's the same issue, but don't see where they are harvesting information?

 

Any ideas? Thanks.

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Emmanuel F
September 2015

Re: Violation due to Information Harvesting

[ Edited ]
Top Contributor
# 2
Top Contributor


generally, be certain that the verified and claimed url exactly
matches the link values for all items, without any redirects.

also, be certain that any personal information collected is https/ssl secure.

also, be certain that there are no (free) incentives for any purchase and
all products are retail-purchases, that can be purchased by anyone,
using an approved method of secure payment -- all items submitted as
in stock must be in the merchant's current, on-hand, physical inventory.

 

also, be certain that there is a verifiable physical
location and phone number on the claimed website.

depending on the past issue/severity, the advertiser may not be allowed
back into the program until the issue on the original website is fixed --
or they may not be allowed back into the program, at all, depending on
the details; some violations may simply trigger a permanent suspension

so try and ascertain as much change-history as possible.


otherwise, the best likely course is to continue working directly
with the support specialist who is currently handling the case.

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Emmanuel F
September 2015

Re: Violation due to Information Harvesting

[ Edited ]
Top Contributor
# 2
Top Contributor


generally, be certain that the verified and claimed url exactly
matches the link values for all items, without any redirects.

also, be certain that any personal information collected is https/ssl secure.

also, be certain that there are no (free) incentives for any purchase and
all products are retail-purchases, that can be purchased by anyone,
using an approved method of secure payment -- all items submitted as
in stock must be in the merchant's current, on-hand, physical inventory.

 

also, be certain that there is a verifiable physical
location and phone number on the claimed website.

depending on the past issue/severity, the advertiser may not be allowed
back into the program until the issue on the original website is fixed --
or they may not be allowed back into the program, at all, depending on
the details; some violations may simply trigger a permanent suspension

so try and ascertain as much change-history as possible.


otherwise, the best likely course is to continue working directly
with the support specialist who is currently handling the case.

 

Re: Violation due to Information Harvesting

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Hi Celebird, thank you very much for your answer much appreciated. I will look into your suggestions deeper.

Kind regards, Emmanuel

Re: Violation due to Information Harvesting

Top Contributor
# 4
Top Contributor

@Emmanuel F;

As @Celebird mentioned do note that the past domains in violation must be fixed prior to approving any new domain. Abandoning the past domain and opening a new domain (which complies) will not  resolve the suspension (i.e. Will not reinstate the account.)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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