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Updating from Trusted Stores to Customer Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello!


Our store still uses the GTS code, we have not updated to the customer reviews snippet. I have a few questions regarding the code and product reviews:

 

1. Where can I find the code for GCR to replace with my GTS code?

2. Will removing the GTS code affect the store ranking currently showing on my site even though it is a reviews ranking? 

3. I'm assuming when I update this code, I can then collect the product review info as well using the GTIN code addition?

 

Thanks for any help!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
December

Updating from Trusted Stores to Customer Reviews

[ Edited ]
Top Contributor
# 2
Top Contributor

(1) the code for google-customer-reviews is currently here:
https://support.google.com/merchants/topic/7095697

https://support.google.com/merchants/answer/7106244


there are three sets of codes related to google-customer-reviews integration --
the required survey opt-in, and the optional badge and product-reviews codes.

(2) for account-specification questions google may be contacted here:
https://support.google.com/merchants/contact/gcr_merchant_contact
the automated migration between the programs happened some time ago.

(3) product-reviews collection and code is not required for the opt-in code --
the opt-in code is required; the optional product-review code becomes part
of the required opt-in code; yes, product-reviews generally require proper
and valid global-trade-data from the manufacturer, placed on the website.

yes, the intent of adding the optional product-reviews code to the opt-in code
is both (a) to allow google to collect gtin from orders placed on the website
and (b) to allow google to collect product-reviews from website shoppers.

google may be contacted directly for any follow-up or related questions --
https://support.google.com/merchants/contact/gcr_merchant_contact

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
December

Updating from Trusted Stores to Customer Reviews

[ Edited ]
Top Contributor
# 2
Top Contributor

(1) the code for google-customer-reviews is currently here:
https://support.google.com/merchants/topic/7095697

https://support.google.com/merchants/answer/7106244


there are three sets of codes related to google-customer-reviews integration --
the required survey opt-in, and the optional badge and product-reviews codes.

(2) for account-specification questions google may be contacted here:
https://support.google.com/merchants/contact/gcr_merchant_contact
the automated migration between the programs happened some time ago.

(3) product-reviews collection and code is not required for the opt-in code --
the opt-in code is required; the optional product-review code becomes part
of the required opt-in code; yes, product-reviews generally require proper
and valid global-trade-data from the manufacturer, placed on the website.

yes, the intent of adding the optional product-reviews code to the opt-in code
is both (a) to allow google to collect gtin from orders placed on the website
and (b) to allow google to collect product-reviews from website shoppers.

google may be contacted directly for any follow-up or related questions --
https://support.google.com/merchants/contact/gcr_merchant_contact