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Update product listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi - I am having problems updating my product listing.  For some reason it does not recognize the items price.  I have approximately 227 software items, it seems that all the fields are recognized except the price.


Here is an example of my feed.


idtitledescriptionlink image_linkavailabilitypricegoogle_product_categorybrandexpiration_dategtnmpnconditionproduct_typeisbnidentifier_existsgoogle_product_category    
CLEAR765Bikini Beach Stunt RacerWelcome to the beach stock4.25Software > Video Game Software > Computer Games > PC GamesCosmi2017-11-27T01:01:012278707897322787078973NEWOther TRUESoftware > Video Game Software > Computer Games > PC Games


I tried to shift some of the columns without too much luck.  Any suggestions would be appreciated.

2 Expert replyverified_user

Update product listing

[ Edited ]
Top Contributor
# 2
Top Contributor

first, thank you for the example from the feed.


google has rather strict rules for all submitted data,
the landing-page for each inventory item, and website.

price, by default, must include a number, space, and three-letter iso-currency;

for example:
4.25 USD

see also


Update product listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for viewing my question and making suggestions.  I changed the price per your advise and it feed was still rejected.  Any other ideas will be appreciated.  Ronnie

Re: Update product listing

[ Edited ]
Top Contributor
# 4
Top Contributor

first, you're welcome.

other areas to check --

(a) be certain that there is only one, single, add-to-cart button
and only one, single, price displayed, on the link landing-page.

(b) be certain that the price and currency submitted,

for the physical inventory item, exactly  matches the

one price and currency displayed on the landing-page,
and the one add-to-cart price -- when a user clicks on
add-to-cart without any other user-interaction.

(c) be certain that the submitted, displayed, and
add-to-cart, price, all match exactly, at all times.

(d) if there is any structured-data on the landing-page, then be certain
there is only one, single, structured-data offer with one one, single,
price, on the landing-page -- and the one structured-data price also

matches  the submitted, displayed, and add-to-cart price.

(e) be certain that the same price and currency is displayed for all users,
regardless of a user's physical location, ip-address, browser user-agent,
device, or any other user-identifiable information.

(f) be certain that any similar physical inventory, owned by the merchant,
is not also being submitted, for shopping-ads, from any other venue or from
any other website.

(g) be certain that the id value never, ever, changes
once assigned to a physical inventory item.

(g) be certain the same registered feed is being re-uploaded and processed --
by clicking on the primary-feed's name, under the products-feeds-tab, and
inspecting the file-uploaded-on date, under the processing-tab.

(h) be certain there is only one, single, primary-feed registered,
for the target-country -- never delete the primary-feed unless a
person at google indicates to do so.


(i) review all attributes and values being submitted

against google's current set of feed specifications,

requirements, recommendations, and best-practices.

otherwise, this is mainly a peer-to-peer, public, community forum --
forum-members cannot look into any accounts or any submitted

data details; forum-members can mainly offer suggestions based

on the details posted here in the public-forum.

posting the specific rejection message, the specific link
url of the landing-page, specific screen-captures of the
products-feeds-page and the feed's processing page,
and any other useful details about the issue -- here in

the public forum -- may allow other forum-members to

offer more specific suggestions.

if the feed is a google-sheet, posting a (read-only) url
to the specific google-sheet being submitted, or a link
to the file being submitted, here within the public forum,
may also help.

otherwise, the best likely course would be to simply contact google.


see also



Update product listing

Top Contributor
# 5
Top Contributor

I recommend reading the reason of rejection, all issues are always shown.


From looking at your example, you have listed google_product_category twice, only list 1

You have added a column named gtn, this should be GTIN

You have listed ISBN, this is not a valid column value


I recommend you create a new feed using Google's spreadsheet example to avoid any mis spelling of column headers.

Login to Google Merchant > Products > Feed > click on the plus sign > select Google Spreadsheet and use a template, than start rebuilding from the example.


Hope it helps.

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