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Unknown Error in Google Shopping feed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Recently we have moved to Magento 2 and our Shopping Feed is reporting an "Unknown Error". We have tried XML, CSV and even with the most simple set of fields it is being rejected with the "Unknown Error".

 

Does anyone have any information on what could cause this? 

1 Expert replyverified_user

Unknown Error in Google Shopping feed

Top Contributor
# 2
Top Contributor

If you are referring to the red banner at the top, than simply refresh the page and try again.

 

Make sure that your XML feed is valid and contains no errors and can be accessed by any ip and any country.

 

Once you have checked your feed, setup a test feed.

 

Hope it helps.

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