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Title Issues (keep getting rejected for merchant promotions)

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Just throwing this out there for anyone who can tell me what policy I'm not in alignment with and how to fix my headline for approval? This is in my Merchant Center Promotions account. 

 

"We'll Match Any Competitors Coupons Plus $5 Cash Back"

 

What'd I do wrong?

1 Expert replyverified_user

Re: Title Issues (keep getting rejected for merchant promotions)

[ Edited ]
Top Contributor
# 2
Top Contributor


for a products-feed, title must simply name the physical item;

e.g.

Red Split Neck Tunic Shirt in size 2XL

 

promotional text anyplace within submitted
(feed) data -- such as title or description --
is not allowed.

promotional information may (only) be included by using either
(a) the shopping-campaign's ad-group promotional-messages;
or (b) the retail merchant-promotions-program.

Re: Title Issues (keep getting rejected for merchant promotions)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
'name the physical item' - What if the promotion is for my entire catalog?
Marked as Best Answer.
Solution
Accepted by topic author Marshall B
September 2015

Re: Title Issues (keep getting rejected for merchant promotions)

[ Edited ]
Top Contributor
# 4
Top Contributor


if this is for the retail merchant-promotions-program then,
there are strict rules and policies that must be followed --
https://support.google.com/merchants/topic/2877465

 

typically, a specific promotion must be tied to an exact promotion-code;

title should specify (only) the exact amount taken off when the code is

applied during checkout.

e.g.

$5 off all products

Free $5 gift card with all purchases

then, the product_applicability attribute (field) should be set to ALL_PRODUCTS

 

otherwise, general proportional-messages might simply be
added at the ad-group level under the shopping-campaign --

https://support.google.com/ds/answer/4601305

 

otherwise, if the issue relates to the promotions-dashboard or

a promotions-feed a merchant-promotions support specialist

may be contacted:

https://support.google.com/merchants/troubleshooter/3380651

 

otherwise, for ad-group promotional-messages a

shopping-campaign specialist may be contacted:

https://support.google.com/merchants/contactflow

 

Re: Title Issues (keep getting rejected for merchant promotions)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I get it now. Sometimes the verbiage is hard to decipher from Google and experience is the only way to know for sure if something will work. I've changed the title to something specific and its approved now. That doesn't directly solve our issue but it gets close enough.
Thanks!

Re: Title Issues (keep getting rejected for merchant promotions)

Top Contributor
# 6
Top Contributor

you're welcome and thank you for the update.