AdWords
2.1K members online now
2.1K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Temporary item disapprovals due to incorrect prices - multi-currency

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a website (sedagems.com) that has the ability to automatically change currency based on where you (geolocation)

 

When I submit my feed to google merchant, my prices are in Australian Dollars (AUD). However, if I have geolocation turned on, I am assuming because google pings my site form the US, that maybe it reads the US price of my products instead of the AUD price and it returns an error.

 

Right now I have geolocation turned off, and the feed works fine.

 

Any suggestions on how to enable geoloaction and make google merchant happy?

 

Thanks

Ross

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author SedaGems
September 2015

Re: Temporary item disapprovals due to incorrect prices - multi-curren

[ Edited ]
Top Contributor
# 2
Top Contributor

 

generally, all such geolocation features must

remain off to participate in the program.

 

the price and currency submitted for a target-country (feed)

must match the link landing-page price and currency, exactly,

at all times, for all users -- regardless of where a user might

be (physically) located.

 

in addition, most automated price-currency and

machine-language translations are not allowed.

 

see also

https://support.google.com/merchants/answer/188494

https://support.google.com/merchants/answer/160637

https://support.google.com/merchants/#topic=3404779

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author SedaGems
September 2015

Re: Temporary item disapprovals due to incorrect prices - multi-curren

[ Edited ]
Top Contributor
# 2
Top Contributor

 

generally, all such geolocation features must

remain off to participate in the program.

 

the price and currency submitted for a target-country (feed)

must match the link landing-page price and currency, exactly,

at all times, for all users -- regardless of where a user might

be (physically) located.

 

in addition, most automated price-currency and

machine-language translations are not allowed.

 

see also

https://support.google.com/merchants/answer/188494

https://support.google.com/merchants/answer/160637

https://support.google.com/merchants/#topic=3404779