Shopping: Disapproved or invalid
Re: Shopping: Disapproved or invalid[ Edited ]
October 2015 - last edited October 2015
disapproval issues can relate to the data being submitted,
product images, type of item, account settings, feed settings,
target-country, website details, item supply-chain, or some
combination of these -- one, single, disapproval can be for
google has rather stringent rules, policies, and requirements for the
target-country, type of item, images, feed, supply-chain, and website.
generally, hand-inspect all account settings, all submitted (feed) data,
the entire website, and any microdata on the website, against all the
current rules, policies, specifications, guidelines, and recommendations.
first, check the main dashboard within the
merchant-center for overall account status.
also, check the current-issues section under the diagnostics-tab for
specific account, data-feed, and items (website) issues -- by clicking
on each of the blue-boxed or flagged errors, warnings, or notifications.
also, check the specific feed status by clicking
on the data-feed's name under the feeds-tab.
verify that there is only one, single, (data) feed file registered --
any syntax or related issues can sometimes cause the feed to
be processed improperly without errors but items disapproved.
the same registered feed should normally be used for all fixes,
changes, additions, deletions, and re-uploads -- the one, single,
registered feed can handle about 100,000 inventory items.
if the api is being used to submit product-data
then, also check under the api-diagnostics tab.
be certain that id values have not changed for
any submitted item; all items are tracked by id;
a best-practice is to use both letters and dgits
for an id -- for example, abc123uk
also, check the individual item's status by clicking
on the item's title under the products-tab and
clicking on any link under the technical-details area --
in addition to any why-is-this-item-dispproved links.
check for any information under the technical-details.
also, check the emails listed under the settings-tab --
where google would send an email detailing the issues;
be certain google is not blocked via spam or similar
filters and the always-send-results option is selected.
typically, simply re-uploading the data (feed) will not change the status --
usually, any issues with the website, the product images, or submitted
data must be fixed, before the data can be re-submitted.
depending on the severity of an issue, the type of issue, the number of
issues, or the frequency of issues, some disapprovals are permanent.
otherwise, forum members cannot look into any submitted data or accounts --
we would typically need specific information such as exact status information,
any exact messages, screen-captures, registered url, exact data submitted,
data-feed and account histories, etc, posted here within the public forum
[minus any personal or private information] to help diagnose any potential
issues or offer more specific suggestions.
generally, google may disapprove an item, feed, or website at any time.
otherwise, simply contact or re-contact google directly and ask
for a merchant-center, product-listing-ad, support specialist --