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Shopping - Disapproved Google identifying wrong price

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# 1
Visitor ✭ ✭ ✭

I have disapproved items where the price being uploaded matches the price on our site, but the information used for automatic item updates indicates a different price (this value is the difference between our selling price and the RRP). How to I get the item approved?

1 Expert replyverified_user

Re: Shopping - Disapproved Google identifying wrong price

[ Edited ]
Top Contributor
# 2
Top Contributor


the submitted price, the displayed price,
the microdata price being used for the
the (optional) automatic-item-updates
feature, and default add-to-cart price,

must all match.

if a sale_price is submitted then, that price
must be the displayed and microdata price.

generally, there should be only one, single,
price displayed on the page and indicated
as the price within the microdata.

if any gtin is submitted that should also match the microdata.

otherwise, typically, the automatic-item-updates
feature and associated microdata cannot be used
and must be disabled within the account.

 

simply make any corrections within the website, within

the submitted data, or within the account, or within all

three, to conform to all the policies and then, resubmit

the (feed) data and wait 72-hours or so for a re-crawl.

otherwise, forum-members cannot look into
any submitted data or the account details --
we can mainly offer suggestions based on the
information posted here in the public forum.

otherwise, a merchant-center product-listing-ads
support-specialist may be contacted directly.

 

see also

https://support.google.com/merchants?#topic=3404779

https://support.google.com/merchants?#topic=3404778