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Shopping Campaign Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi ,

 

I'm facing problem with my feeds and dynamic re-marketing campaign.  

 

I have merchant account with approved feeds and my shopping and dynamic re-marketing campaign was working but now due to policy violation merchant account is suspended and my shopping campaign is not working but my dynamic re-marketing campaign is working and performing, how come this is possible when the merchant account is suspended ?

 

1 Expert replyverified_user

Re: Shopping Campaign Issue

Top Contributor
# 2
Top Contributor

Hi @Kushal K,

 

There's usually a time lag in such scenarios. I remember I had faced a similar issue last month. The next time server does the synch, your ads will stop serving. It may be a matter of hours based on the fetching/synch schedule. 

 

Thanks
Ratan Jha

 

 


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Re: Shopping Campaign Issue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Ratan,

Its more than a month my dynamic re-marketing is running while my merchant account is suspended due to policy violation.

Thanks
Kushal