AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

1.7K members online now
1.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me

Sessions missing in GA after Merchant Center suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



We had our merchant center suspended. After getting it back on, the sessions from PLAs dropped in half and have not recovered.

We now record less sessions then clicks from PLAs traffic.

Transactions and clicks are unchanged, only sessions we are missing.

Both GA ad adwords accounts are connected properly.

GA tracking is working properly.


Can you advise on how sessions are now lower then before?

Thanks a mil

1 Expert replyverified_user

Re: Sessions missing in GA after Merchant Center suspended

[ Edited ]
Top Contributor
# 2
Top Contributor

sessions are a multi-step process that is time-restricted.

any change to a website may impact any
of the steps required to record a session --

also, check all link related submitted data.

the best likely course is to check the entire website
and web-server logs, post the information on the
analytics forum, and contact a support-specialist
to look into the accounts and website.


see also!forum/analytics