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SFTP Scheduled Fetch File not found

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# 1
Visitor ✭ ✭ ✭

I have a product feed accessible by sftp. Facebook is able to grab the same feed with the same settings, but Google says File not found.. Any idea why this would be?

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Marked as Best Answer.
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Accepted by MosheTLV (Top Contributor)
August

SFTP Scheduled Fetch File not found

Top Contributor
# 2
Top Contributor

Hi Jesse,

 

When using SFTP, any errors are likely related to your network settings, like the port used. Have you unblocked port 19321 and assigned it for use with this? 

 

You can compare your settings to the detailed information outlined with this information

 

Kind Regards,

 

James

 

 

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
August

SFTP Scheduled Fetch File not found

Top Contributor
# 2
Top Contributor

Hi Jesse,

 

When using SFTP, any errors are likely related to your network settings, like the port used. Have you unblocked port 19321 and assigned it for use with this? 

 

You can compare your settings to the detailed information outlined with this information

 

Kind Regards,

 

James

 

 

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile