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Remarketing Tag Says Some Products are Not Valid

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Tag Assistant says that my remarketing tag won't work due to some products not being valid.

 

But in my Google Merchant Center, nothing has errors there.

Can anyone help?

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Nikz
April 2016

Re: Remarketing Tag Says Some Products are Not Valid

Top Contributor
# 4
Top Contributor
first, you're welcome.

the ecomm_prodid on the website must exactly match an id value,
for an exact item, within the submitted (feed) data, located under
the merchant-center-account's products-tab.

for supported-variants, ecomm_prodid
must exactly match an item_group_id
value, in the submitted (feed) data.

identical item_group_id values are required
for all items in a supported variant-group.

see also
https://support.google.com/merchants/answer/188494#id
https://support.google.com/merchants/answer/188494#item_group_id

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Re: Remarketing Tag Says Some Products are Not Valid

Top Contributor
# 2
Top Contributor
the system may simply take 24-72 hours or so before all
items and id attributes are available to the tag-assistant.

generally, simply wait 72-hours after an item has been fully processed --
check the last-uploaded-date under the feeds-tab, the last-update-on
date of the item, by clicking on the item's title under the products-tab,
and the sampled-at-date under the diagnostics-tab.

importantly, be certain that the product id's that are in the
remarketing-tag exactly match the id value of an item, as
seen under the products-tab, after processing.

the not-valid flag by tag-assist relates to an id
value in the submitted data (feed) not available
yet or not matching the value on a site, exactly.

also, be certain to check for any product-variants --
that may cause id values to not match an exact item.

otherwise, not having any errors within the merchant-center has
nothing whatever to do with the invalid designation by tag-assist.

otherwise, a merchant-center product-listing-ads support-specialist
at google may be contacted directly, so that a person can look into
the submitted data, account, and website details.

Re: Remarketing Tag Says Some Products are Not Valid

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for writing!

I have done this recently in the past and the 24-72 hour rule did not make any difference.

Can you explain this part a bit more? importantly, be certain that the product id's that are in the remarketing-tag exactly match the id value of an item, as seen under the products-tab, after processing.

--

<edited by a Community Manager as noted below>
 
NOTE: This post has been edited by a Community Manager - per Community Guidelines - in order to remove information which was most likely due to an email or mobile footer. Please be sure to remove this information in future replies. Thank you for your understanding.
Marked as Best Answer.
Solution
Accepted by topic author Nikz
April 2016

Re: Remarketing Tag Says Some Products are Not Valid

Top Contributor
# 4
Top Contributor
first, you're welcome.

the ecomm_prodid on the website must exactly match an id value,
for an exact item, within the submitted (feed) data, located under
the merchant-center-account's products-tab.

for supported-variants, ecomm_prodid
must exactly match an item_group_id
value, in the submitted (feed) data.

identical item_group_id values are required
for all items in a supported variant-group.

see also
https://support.google.com/merchants/answer/188494#id
https://support.google.com/merchants/answer/188494#item_group_id

Re: Remarketing Tag Says Some Products are Not Valid

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you! You've been most helpful! That did the trick.