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Receiving Emails that don't apply to me

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I get a daily email saying that there was a file processed.

Which confuse's me cause I do not have any feeding

 

So I click on the link

https://www.google.com/merchants/Home#feeds.detail.3215615

 

and it says opps something went wrong.

 

What do I do?

1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by ElizabethP (Community Manager)
September 2015

Re: Receiving Emails that don't apply to me

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi William

 

Can you clarify the email address of the sender?

 

This should come from noreply@google.com

 

If this is correct, then it could be that at one point you did have a feed registered and it is still running a daily fetch and uploading?

 

If not, then you may have had your email address inserted by accident, for instance a typo etc. I would suggest contacting Google directly to discuss this matter, and see if they can look into this for you.

 

If this is not an account you are familiar with having, you may need to do this over the phone, due to the lack of account details. 

 

http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

Tom

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
September 2015

Re: Receiving Emails that don't apply to me

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi William

 

Can you clarify the email address of the sender?

 

This should come from noreply@google.com

 

If this is correct, then it could be that at one point you did have a feed registered and it is still running a daily fetch and uploading?

 

If not, then you may have had your email address inserted by accident, for instance a typo etc. I would suggest contacting Google directly to discuss this matter, and see if they can look into this for you.

 

If this is not an account you are familiar with having, you may need to do this over the phone, due to the lack of account details. 

 

http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

Tom