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Re: Google Merchants Suspension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, It said that

Product identifiers provided but 'identifier_exists' set to false.
 

but I set in my spreadsheet from No to False and there is no change, can you please help me to solve my problem. Furthermore, can you take a look at my spreadsheet, and help me to solve if anything went wrong. I am selling clothing and there is no MPN and GTIN, how can I set it up?

xx.pngzz.png

 

Thank you

1 Expert replyverified_user

Re: Google Merchants Suspension

[ Edited ]
Top Contributor
# 2
Top Contributor

first, thank you for the details and the screen-capture.

to help solve the issue,

simply remove the brand.

unique product identifiers are the global-trade
data related attributes -- brand, gtin, and mpn.

if all items being submitted do not have gtin, then simply delete the
brand, mpn, and gtin columns (all three), entirely, from the spreadsheet
and only submit identifier_exists with a value of no (false).

if identifier_exists is submitted with a value of no (false), then
brand, gtin, and mpn -- all three -- cannot be submitted, at all,

for the item-offer.

 

as an aside, description should be only plain text,
on one single line, using standard punctuation,
without any promotional text, and without any
formatting or other display details such as html,
links, javascript, css, etc. -- google decides the
formatting and display of all shopping-ads.