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Products taking too long to be searchable

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# 1
Visitor ✭ ✭ ✭

Hi,

 

We have a feed of around 33k products that we update on a daily basis.

How long should it take products to move from "Not yet searchable" to "Searchable"?

 

Google's help page says up to 24 hours! Which is obviously way too long and I suspect for new products/feeds.

I can't believe that to be true as I've been told by Google that it's possible to upload numerous times a day.

 

Any ideas how I can speed up the update?

 

Thanks

Matt 

 

1 Expert replyverified_user

Re: Products taking too long to be searchable

[ Edited ]
Top Contributor
# 2
Top Contributor

 

first, be certain that the item is physically in stock,
is submitted as in stock, and indicated in stock on
the website landing-page -- especially if microdata
(rich-snippets) are used or set in the account.

generally, be certain there is only one feed registered;

never delete the registered data-feed unless indicated

to do so directly by a person at google.


be certain each item has a unique id value

that never changes between feed re-uploads.

a best-practice is to use a private sku or similar that
contains both letters and numbers, for the id value.

 

be certain that all variant groups have a proper identical

item_group_id and at least one unique variant attribute.

 

also, waiting for all items to be searchable during the initial feed

upload, before any re-uploads -- especially for large inventory --

may help speed-up subsequent status transitions; that is, be

certain to temporarily pause any scheduled re-uploads until

all items have obtained a searchable status at least once.

if needed, based on physical inventory or site changes, up to four feed
re-uploads per day are recommended since the item status transition
to searchable typically takes less that 24-hours; however, if inventory
or the website changes more often -- especially price and availability
details -- then, more than four re-uploads will typically keep the items
in their current status within the merchant-center dashboard, despite
being available for product-listing-ads; in such cases, the api may be
required or such items simply cannot be submitted (e.g. auction items).

otherwise, if both inventory and website information remains the same,
only one feed re-upload is typically needed per month; usually, five days
or so before the 30-day default expiration date, to account for any delays.

otherwise, the best likely course would be to contact
a merchant-center data-feed specialist to look directly
into the account, website, and feed.
https://support.google.com/merchants/contactflow