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Products Not Showing in Google Shopping Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We've recently set up a campaign and (after a few hiccups) it's starting to generate clicks.

 

However, there is a group of products which are not showing up nearly as much as expected. They have generated a few impressions but not many and this should be a popular product. All OK in Merchant Centre and looks fine in Adwords.

 

But when I try doing relevant searches they just don't show up - I've been very specific so that only about a page of results show but our highly relevant products are not appearing. I've also increased the bid. 

 

Other products from different categories of the same campaign do show - just this particular group. 

 

Any ideas? 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
September 2015

Re: Products Not Showing in Google Shopping Search

[ Edited ]
Top Contributor
# 2
Top Contributor


only items with enough bid and quality
to win a slot in the ad auctions will show
on google-shopping.

generally, if all is well within the merchant-center and items
have been assigned enough bid -- look to the item's quality;

inspect any and all attributes being submitted for the item

and any merchant-center settings that may effect the item.

for example, if the items are variants be certain
proper item_group_id and variant attributes are
being submitted and their landing-pages follow
the rules for variant products.

also, if items are grouped in search results, the individual
items may only show under the compare-prices group --
not within the individual page results.

also, searching for the same items over and over again without

any positive actions may signal that those or similar items are

unwanted and may be removed from future auctions.

otherwise, forum members cannot look into the feed or accounts --
usually we would need more exact information such as exact search
terms, screen-captures, exact feed entries, exact url links, etc., to
offer more exact suggestions.

otherwise, a support-specialist may be contacted directly.

View solution in original post

Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
September 2015

Re: Products Not Showing in Google Shopping Search

[ Edited ]
Top Contributor
# 2
Top Contributor


only items with enough bid and quality
to win a slot in the ad auctions will show
on google-shopping.

generally, if all is well within the merchant-center and items
have been assigned enough bid -- look to the item's quality;

inspect any and all attributes being submitted for the item

and any merchant-center settings that may effect the item.

for example, if the items are variants be certain
proper item_group_id and variant attributes are
being submitted and their landing-pages follow
the rules for variant products.

also, if items are grouped in search results, the individual
items may only show under the compare-prices group --
not within the individual page results.

also, searching for the same items over and over again without

any positive actions may signal that those or similar items are

unwanted and may be removed from future auctions.

otherwise, forum members cannot look into the feed or accounts --
usually we would need more exact information such as exact search
terms, screen-captures, exact feed entries, exact url links, etc., to
offer more exact suggestions.

otherwise, a support-specialist may be contacted directly.