AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2.7K members online now
2.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Product images in Merchant Centre

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

about 18mths ago my merchant centre feed was stopped as images had brand names and or additonal descriptive text on them. I began the arduous process of revising images even though this spoilt the look of many images. At the time other companies had images which didn't comply still live.

I'm now looking at running another campaign as I haven't run for a year and amazingly the same advertisers are still running "illegal" images.

For example https://www.google.co.uk/search?q=eibach+pro+kit+vw+golf&client=firefox-b&source=univ&tbm=shop&tbo=u...

 

Most appear to be ebay but there are others that aren't. I feel like I was singled out as all these other advertisers surely a year later should have there images compliant or their campaigns stopped?

 

Or have the rules now changed and you can have branded images again?

I phoned support but they couldn't help.

thanks

Julian

1 Expert replyverified_user

Product images in Merchant Centre

Top Contributor
# 2
Top Contributor

Please report any violations here : https://support.google.com/merchants/contact/policy?hl=en&p=shop

 

Rules still apply.

 

Hope it helps

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’