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Product feed, Google bot change

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good day,


Up until December, Google requested our product feed every Sunday at 4AM. The user agent was "Googlebot". We received a weekly email notification with a positive result.


Starting December 1st, Google requested our product feed multiple times per day, usually all at once around midnight. The user agent changed to "google-xrawler". We are getting 2 negative email notifications per day. However, we are still getting a positive result per week.


The products are still listed, but I am concerned about problems under the surface. I suspect a change on Google's end, because I did not log any changes on December 1st.


Does this ring any bells? Who should I contact about it?


Thank you,



2 Expert replyverified_user

Re: Product feed, Google bot change

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Ben,


Welcome to AdWords Community.


Not sure if there's a change, but when I had this on one of the accounts I manage, I traced the IP for this User-Agent. I tried two different websites to trace the IP and found organization name as Google Translate. 


Though, let's wait if some body has more accurate information about this...



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Re: Product feed, Google bot change

Community Manager
# 3
Community Manager
Hi Ben,
Thanks for your post. I'll look into this for you and see if there has been a change.