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Product categories are different in Merchant Center to AdWords

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# 1
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We've just set up a new campaign for a client using a feed his developer has set up in Merchant Center.

 

All the products have been added to appropriate categories, however, when I view the products in AdWords, they are all showing in one category - and not a relevant category.

 

E.g. Product category in Merchant Center showing as: Hardware › Building Materials › Doors › Interior Doors

Product category in AdWords showing the same for all 1500 products as: Home & Garden > Decor

 

Why would this happen and how can I fix this?

1 Expert replyverified_user
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Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April

Product categories are different in Merchant Center to AdWords

Top Contributor
# 2
Top Contributor

Make sure that you have waited 2 hours if you just changed it in the data feed with the new UI. If your using the old UI check tomorrow. The data between merchant center and AdWords takes a while.

 

Also make sure to check product type Vs category. maybe you looked at the wrong one. 

 

As we have no account access and this is a public forum. Providing further details will allow us to provide further assistance. Such as screenshots

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April

Product categories are different in Merchant Center to AdWords

Top Contributor
# 2
Top Contributor

Make sure that you have waited 2 hours if you just changed it in the data feed with the new UI. If your using the old UI check tomorrow. The data between merchant center and AdWords takes a while.

 

Also make sure to check product type Vs category. maybe you looked at the wrong one. 

 

As we have no account access and this is a public forum. Providing further details will allow us to provide further assistance. Such as screenshots

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’