AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2.3K members online now
2.3K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Product Reviews feed (daily fetch): stuck 'In progress - 0%' or default behavior?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Google Merchant Center / Product Reviews (daily fetch)

 

I observe that Google Merchant shows the following (see screenshot) for hours without changing the text.

 

File pre-processing:In progress - 0%

 

Does this mean the product reviews feed is stuck somewhere or is this the default behavior? If so, can somebody explain in detail what this line means and why it stays there so long.

 

 

Merchant Center.png

 

 

1 Expert replyverified_user

Product Reviews feed (daily fetch): stuck 'In progress - 0%' or default behavior?

Top Contributor
# 2
Top Contributor

I recommend checking the feed, to see if it has any errors

Check your server log for any fatal php errors

 

And try to fetch a copy again, by clicking on the 3dot menu > fetch now

 

If the issue continues, please contact Google directly : https://support.google.com/adwords/answer/7218750

Twitter | Linkedin | Community Profile | Shopping Feed Tips From FeedArmy
Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’