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Product In Merchant Feed Have Been Pending Since 7/1/17

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Wonder if there is anything that can be done to understand and/or expedite new products in pending status. Feed is brand new but there are no errors. 
All items have been pending since 7/1/17. I understand it should only take 3 days. 
Is it possible that something else is wrong? 
Thanks!

1 Expert replyverified_user

Product In Merchant Feed Have Been Pending Since 7/1/17

[ Edited ]
Top Contributor
# 2
Top Contributor

if a review status remains for more than three business-days
or so, then the best likely course would be to simply contact
a support-specialist at google directly.

a lingering review status may sometimes be caused by syntax or encoding
issues within the submitted data, that google cannot properly process.

depending on the details, delays may also be caused by policy issues
related to the target-country, data being submitted, images, account,
website, supply-chains, business-practices, business-models, how the
business or products are being represented to the public, etc.

generally, carefully inspect the feed-status, all diagnostics, and all settings,
in the merchant-center, details of all submitted data, images, landing-pages,
website, e-commerce, business details, supply-chains, physical inventory,

etc., against all google's current rules and requirements.

however, forum-members cannot look into any account or submitted data.