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Problems For Shopping Compaigns

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

It shows "searchable" for all products from data in merchant center, however it is quite weird there are no any clicks or even impressions for the item from what i can see in AD account.  Compaign type is "Shopping - Product Listing ADs" Target country and sales country are both UK. I do not see what's the problem. Anyone can help? So many thanks!

3 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
Hi Dancy,

May be your product bid is too low.

Thanks
Ramesh

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

Hi Dancy

 

Firstly, ensure you are running a campaign and not product listing ads.

Shopping Campaigns

 

How long has your products been showing "searchable" for?

 

If this a first time upload? A new Datafeed?

 

There can be a delay between uploading of a datafeed and them becoming available in your shopping campaign. How many days has it been?

 

Are there any error messages within your dashboard under either that of the feed outcome status or data quality tab?

 

As stated above, are you sure you are using an achievable bid and daily budget?

 

Have you contacted anyone at Google ?

 

Items not appearing - Contact

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Participant ✭ ✭ ☆
# 6
Participant ✭ ✭ ☆

Hi Darcy J

 

You're very welcome. 

 

When you state - "Secondly status "searchable" for the products has been for over two weeks. I can search the products only when I input the complete names of my items not the keywords"

 

What are you referring? Google Shopping Campaigns do not use keywords, instead they use the descriptive text found in your feed attributes.

 

If you say you can find your products when you search for their names, the show in Google Shopping results? 

 

You would be better to speak to someone who can see your individual account, as we are very limited here when it comes to this.  You can do so here - Items not appearing - Contact

 

 

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
Hi Dancy,

May be your product bid is too low.

Thanks
Ramesh
Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

Hi Dancy

 

Firstly, ensure you are running a campaign and not product listing ads.

Shopping Campaigns

 

How long has your products been showing "searchable" for?

 

If this a first time upload? A new Datafeed?

 

There can be a delay between uploading of a datafeed and them becoming available in your shopping campaign. How many days has it been?

 

Are there any error messages within your dashboard under either that of the feed outcome status or data quality tab?

 

As stated above, are you sure you are using an achievable bid and daily budget?

 

Have you contacted anyone at Google ?

 

Items not appearing - Contact

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

 

Re: Problems For Shopping Compaigns

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thanks, Tom_Wilson

Firstly, I've checked the account for many times that it is a shopping campaign instead of PLA. And also it has shows all my products from the groups in AD accounts, therefore it can shows that there is nothing wrong with my campaign, right?

Secondly status "searchable" for the products has been for over two weeks. I can search the products only when I input the complete names of my items not the keywords. There is no any error messages within the dashboard, everything goes ok.

For the bid and budget, okay, I am not sure. But I thought it is high enough.

I have tried to contact Google Help for many times, but no respond at all.

Re: Problems For Shopping Compaigns

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I am not sure about whether it is because of the bid, however, there is no other thing probably to cause this issue.
Marked as Best Answer.
Solution
Accepted by topic author Dancy J
September 2015

Re: Problems For Shopping Compaigns

Participant ✭ ✭ ☆
# 6
Participant ✭ ✭ ☆

Hi Darcy J

 

You're very welcome. 

 

When you state - "Secondly status "searchable" for the products has been for over two weeks. I can search the products only when I input the complete names of my items not the keywords"

 

What are you referring? Google Shopping Campaigns do not use keywords, instead they use the descriptive text found in your feed attributes.

 

If you say you can find your products when you search for their names, the show in Google Shopping results? 

 

You would be better to speak to someone who can see your individual account, as we are very limited here when it comes to this.  You can do so here - Items not appearing - Contact

 

 

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

Re: Problems For Shopping Compaigns

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thanks and sorry for my English.