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Prestashop google shopping v1.0.2 price without tax

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello there,

 

In merchant centre when i upload the feed the products have the wrong price.

The feed in list have price without tax!!!

 

 

1 Expert replyverified_user

Re: Prestashop google shopping v1.0.2 price without tax

[ Edited ]
Top Contributor
# 2
Top Contributor

yes -- currently, the import-feature for most all the
supported e-commerce sites does not work properly,
or does not work properly for all target-countries.

 

this is a known-issue with no time frame for a resolution.

 

the best likely course would be to first contact google directly
to see if there is an account-specific solution then, importantly,
contact prestashop-support directly to ask if there is a fix, or
another, different, method to submit product inventory.

 

see also
https://www.prestashop.com/en/support
https://www.prestashop.com/en/contact-us
https://support.google.com/merchants/contactflow

Prestashop google shopping v1.0.2 price without tax

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Dear Top Contributt,

 

Thanks for your replay.

i hope they update soon! 

Prestashop google shopping v1.0.2 price without tax

Top Contributor
# 4
Top Contributor

first, you're welcome.

be certain to pause all related shopping-ad campaigns,

and remove all such products from the merchant-center,

immediately -- until a corrected or different method is

found to upload product-data with proper tax/vat details.

also, be certain that the price with vat/tax

is the default price on the landing-page.

having items listed that violate any policy -- such as vat/tax --
is still grounds for disapproval or permanent suspension from
the program, at any time, regardless of the reason.