AdWords
1.7K members online now
1.7K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Phone number format

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

my feeds were kicked off Google Merchant. I have to submit through Googles special authorization form. It won't take it because the phone number is not formatted correctly. Does anyone know how Google wants it formatted? Believe me I have tried everything I can think of

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Gerald A
September 2015

Re: Phone number format

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
OK Folks Google has responded.
Clear your cache and/or open the sheet up in a different browser.
Thanks for everyones help,
Gerald

View solution in original post

Re: Phone number format

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi Gerald

 

Contact Google About Disapproval

 

Using this form, the phone number is optional. You can ask for them to contact you through email.

 

Alternatively, if you are still having problems you can include the number in the Additional Information section.

 

Tom Wilson
Freelance Adwords & Google Shopping Consultant

If you find this or another response helpful within the forum "please accept as solution" to further assist and direct others.

 

 

Re: Phone number format

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yeah optional but if I leave this field blank I cannot send the form Smiley Happy so...

It`s still a problem. I`m from Poland and I can`t send my request because form demand phone number, and I try all formats I know.

Google ! Help !

Re: Phone number format

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Ive got the same problem. Tried every combination and nothing.......

Please help Smiley Happy

Re: Phone number format

Community Manager
# 5
Community Manager
Hi all,

You should now be able to submit that form in the Help Center. Sorry for an inconvenience!
Marked as Best Answer.
Solution
Accepted by topic author Gerald A
September 2015

Re: Phone number format

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
OK Folks Google has responded.
Clear your cache and/or open the sheet up in a different browser.
Thanks for everyones help,
Gerald