AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3K members online now
3K members online now
For questions related to Google Shopping and Merchant Center. Learn to optimize your Shopping ads
Guide Me
star_border
Reply

Pending Products on Google Shopping without GTIN Brand and mpn

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

I am trying to get our handmade products in google shopping ads however they do not have a GTIN or brand or mpn. I found an article explaining what to type in for these types of products however the products that have already been uploaded are still pending and have been for over a month. 

 

How do I change the information for a product that has already been uploaded, or do I upload it again this time inputting the information for it to be approved? 

 

Thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Pending Products on Google Shopping without GTIN Brand and mpn

Top Contributor
# 2
Top Contributor

(a) normally, a review for any new item should take about 72-hours;
if the status is still pending for more than 72-hours, google should be
contacted directly.

(b) if all items being submitted are handmade, simply be certain that
identifier_exists has been submitted with a value of no for all items,
and then delete brand, mpn, and gtin, altogether, from the feed.

if the feed is a spreadsheet, identifier_exists is simply another column header.

(c) to change any information, simply edit and then re-upload the feed.

use the same registered feed for any and all updates --
including any change, addition, delete, or any re-upload;
any missing items from the feed are considered a delete.

all items are tracked by id.

id values must be unique per item and should never change once assigned;
a best-practice is to use a mix of both letters and numbers for each id;
e.g.
abc123

all items submitted expire naturally every month;
expired items will be removed from the auctions --
so the feed must be re-uploaded at least monthly,
or immediately after any change on the website, or
any change to physical on-hand inventory, occurs.

see also
https://support.google.com/merchants/answer/7052112#identifier_exists
https://support.google.com/merchants/answer/7052112#id
https://support.google.com/merchants/answer/6363310
https://support.google.com/merchants/answer/188489

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Pending Products on Google Shopping without GTIN Brand and mpn

Top Contributor
# 2
Top Contributor

(a) normally, a review for any new item should take about 72-hours;
if the status is still pending for more than 72-hours, google should be
contacted directly.

(b) if all items being submitted are handmade, simply be certain that
identifier_exists has been submitted with a value of no for all items,
and then delete brand, mpn, and gtin, altogether, from the feed.

if the feed is a spreadsheet, identifier_exists is simply another column header.

(c) to change any information, simply edit and then re-upload the feed.

use the same registered feed for any and all updates --
including any change, addition, delete, or any re-upload;
any missing items from the feed are considered a delete.

all items are tracked by id.

id values must be unique per item and should never change once assigned;
a best-practice is to use a mix of both letters and numbers for each id;
e.g.
abc123

all items submitted expire naturally every month;
expired items will be removed from the auctions --
so the feed must be re-uploaded at least monthly,
or immediately after any change on the website, or
any change to physical on-hand inventory, occurs.

see also
https://support.google.com/merchants/answer/7052112#identifier_exists
https://support.google.com/merchants/answer/7052112#id
https://support.google.com/merchants/answer/6363310
https://support.google.com/merchants/answer/188489