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Oops! There was an error with the page you requested.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey All,

 

I have been getting the following error  ever since I deleted a data feed and tried to upload a new one. Any thoughts on how to fix it? 

 

Oops!

There was an error with the page you requested.
Please check back later.
 
Thanks for your help.
Tyler
2 Expert replyverified_user

Re: Oops! There was an error with the page you requested.

Top Contributor
# 2
Top Contributor
Hi;
Try the usual remedy: clear cache and delete cookies. This should help
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Oops! There was an error with the page you requested.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Unfortunately tried both, and the error remains….

Re: Oops! There was an error with the page you requested.

[ Edited ]
Top Contributor
# 4
Top Contributor

also, try to sign-out of google altogether,

wait an hour or so, and then sign-in again.

 

that oops message might be seen if the wrong type of file was

uploaded/registered, a google-spreadsheet cannot be properly

accessed, or the file is too large, among other possibilities.

was the feed registered as .xml, .txt (tab-delimited),
or a google-spreadsheet? if a google-spreadsheet --
was a name given to the data-feed and was the sheet
newly generated by google or preexisting?

 

"upload a new one"

was the upload done via the upload-now or manual-upload link?

if the manual-upload link was used, exactly what type of file was

being uploaded?

generally, there should be only one single data-feed
registered and the registered feed should never be

deleted unless indicated to do so by a person at google.

Re: Oops! There was an error with the page you requested.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I ended up being able to save when I unchecked "I want to use Google Spreadsheet to store, edit and upload my feed. Learn more"

Re: Oops! There was an error with the page you requested.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Has anyone who has ever had this error been able to solve it and use Google Docs to create a template and upload the product feed. I am banging my head here having tried everything else. I do not want to use a separate spreadsheet to upload. I want a Google Docs feed to standardize with my other accounts.

Re: Oops! There was an error with the page you requested.

Top Contributor
# 7
Top Contributor
if a google-apps account is being used to access the merchant-center
then a google-spreadsheet cannot be used as a registered feed-type.

if a google-apps-account is not being used
then the oops error should be temporary --
or related to how the feed was registered
or the file is being saved and submitted.

Re: Oops! There was an error with the page you requested.

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I'm in the merchant center trying to use a google spreadsheet to upload the feed. Ive tried both "Please generate a template spreadsheet for me", and "I want to use an existing Google spreadsheet which contains my product information". Both give the error -

Oops!
There was an error with the page you requested.
Please check back later.

I've tried about 10 different ways over the last 4 hours. Still no luck.

I'm logged in under a different domain that the domain that the merchant account is for. Is this the problem.

Celebird, are you saying the account owner needs to create a new non-google apps account for this to work?

Re: Oops! There was an error with the page you requested.

[ Edited ]
Top Contributor
# 9
Top Contributor

"the account owner needs to create a new non-google apps account for this to work? "

yes.

that is, if a google-apps-account is being used then,
a google-spreadsheet cannot be registered. period.

for a google-apps account only an xml or
.txt tab-delimited feed may be registered.

if a .txt tab-delimited feed is registered then,
almost any spreadsheet can be used to edit
and export the file as .txt tab-delimited --
and then uploaded to google using any
of the upload methods (manually, ftp,
or scheduled-fetch).

however, if you wish to register a google-spreadsheet-feed

and use a google template then yes -- a non-google-apps

account must be used -- at least currently.