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No products listed in Merchant Center or Adwords

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,
There are no errors and no issues listed. Diagnostics page says "no data to display".

"there are currently no offers to display" on List page.
There are also no products on the linked adwords account.

I don't know what else to do as there are no errors so I don't know what the problem is.

It has been left for over a week, so it doesn't need time.

Do you have any ideas?

1 Expert replyverified_user

Re: No products listed in Merchant Center or Adwords

[ Edited ]
Top Contributor
# 2
Top Contributor

I recommend checking Google Merchant > products > feeds (choose your feed)

 

Inside here you should see errors as that would be the only cause for no products to be listed in the diagnostics section.

 

Also make sure your website is verified and claimed.

 

Hope it helps

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Re: No products listed in Merchant Center or Adwords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks.



There are definitely no errors listed in the diagnostics section. (I am
super sure because I have had errors in the past which have now been
resolved. This is why I'm confused)



I have verified and claimed the website already.



Is there any other possibilities?

No products listed in Merchant Center or Adwords

Top Contributor
# 4
Top Contributor

The diagnostics section and the feed section are two different things.

 

Have you checked the following Google Merchant > products > feeds (choose your feed)

 

As we can't look into your account, If this is not helpful I recommend contacting Adwords, they are very helpful.

https://support.google.com/adwords/answer/7217785?visit_id=1-636154685352196635-3186988252&hl=en&rd=...

 

hope it helps

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Did you find any helpful responses or answers to your query? If yes, please click on ‘Accept As Solution’

Re: No products listed in Merchant Center or Adwords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Yeah I've checked all that.



Okay great thanks! I didn't realise I could contact Google directly. I'll do
that now.