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New Merchant Center - how to do a 'Fetch Now' of a product feed

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# 1
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I've got the all new Google Merchant Centre dashboard showing but can't for the life of me find one particular feature. In the old dashboard you used to be able to go to a feed and click 'Fetch Now' if you wanted to refresh your product list before any calenderized fetch. I need to update my feed today but .... how .... ?

 

 

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Accepted by topic author Tim H
September

New Merchant Center - how to do a 'Fetch Now' of a product feed

Top Contributor
# 2
Top Contributor

Hi Tim,

 

Try the triple dots at the top right that are barely visible.

 

I struggled to find it also. A big shiny button would be much more user friendly. 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tim H
September

New Merchant Center - how to do a 'Fetch Now' of a product feed

Top Contributor
# 2
Top Contributor

Hi Tim,

 

Try the triple dots at the top right that are barely visible.

 

I struggled to find it also. A big shiny button would be much more user friendly. 

 

New Merchant Center - how to do a 'Fetch Now' of a product feed

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# 3
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Well I never! Thanks RobSkelton - obvious when you know!

New Merchant Center - how to do a 'Fetch Now' of a product feed

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# 4
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Ok, I must be a horribly blind person -- I clicked on that triple dots button, but I still didn't find the "Fetch Now" feature. Under the very "very" top right triple dots menu, I have:

 

Accounting Settings

Preferences

Account Linking

Automatic Item Updates

Users

SFTP/FTP/GCS

API Diagnostics

Merchant Center Programs

Help

Send Feedback

 

The one that sounds like it is "Automatic Item Updates", but it's not the "Fetch Now" feature.

 

I also found a second level triple dots menu after I went into "Feeds (new)" page. On that one, I got:

 

Upload input file

Download file

Re-process feed

 

Re-process feed sounds like it. When I clicked on it, the standard blue status bar ran across the screen a couple times, and then the last File Upload date & time changed -- is it the one you were referring to?

New Merchant Center - how to do a 'Fetch Now' of a product feed

Top Contributor
# 5
Top Contributor

Correct, the small 3 dots within the feed section is correct, not the one in the top right corner. It is indeed a bit confusing with so many 3dot menu's

 

Re-process feed, does collect the feed an update all the info.

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New Merchant Center - how to do a 'Fetch Now' of a product feed

Visitor ✭ ✭ ✭
# 6
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Lol 

 

I am search this function from 7 day

Today i am found this

 

Please first click on

1) Products

2) feeds (new)

3) then click on your feed name

4 ) after there is 3 dot function 

5) fetch now

    

New Merchant Center - how to do a 'Fetch Now' of a product feed

Visitor ✭ ✭ ✭
# 7
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So badly changed. I hope they care about customer UI/UX before make change.

New Merchant Center - how to do a 'Fetch Now' of a product feed

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Google. You are usually so good with UI/UX. Why are you burying the ability to do a manual feed? You need to fix this ASAP

 

New Merchant Center - how to do a 'Fetch Now' of a product feed

Top Contributor
# 9
Top Contributor

Agreed - most other platforms would have a big obvious shiny button for this one thing that many people only log in to do.

 

The UX buries away things people regularly do, and is not in tune with the path of tasks people take when setting up. 

 

 

 

New Merchant Center - how to do a 'Fetch Now' of a product feed

[ Edited ]
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# 10
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Wow, thank you mausam p. I've been looking for this for days!