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New Adwords Interface - "Pre-Defined" (aka Dimensions) Tab Not Loading?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have been trying to pull reports from the new Adwords interface but have not had an luck with it so I was hoping someone can help.

 

When I go to: Pre-Defined Reporting >> Shopping >> Item ID the page keeps loading forever, and nothing seems to load.

 

In the old Adwords Interface, I am able to go to Dimensions >> Shopping >> Item ID and pull report by item ID and I'm basically trying to do the same thing.

 

Is anyone else having the same issue? 

2 Expert replyverified_user

New Adwords Interface - "Pre-Defined" (aka Dimensions) Tab Not Loading?

Top Contributor
# 2
Top Contributor

Try clearing cache and cookies and verify that no extensions are blocking (i.e test in incognito mode)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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New Adwords Interface - "Pre-Defined" (aka Dimensions) Tab Not Loading?

Top Contributor
# 3
Top Contributor

As the UI is still in Beta, I recommend you report all issues you see in the top right corner by giving them feedback. This allows the developers to resolve the issue.

 

Other than what Moshe mentioned, try creating a report from scratch, not using the pre defined templates.

 

Hope it helps.

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