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Nested multi-client Merchant Centre accounts?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

I am trying to simplify and centralise our company's Merchant Centre accounts. 

 

We have set up a multi-client account to house all of our country-specific accounts. We can add in-country users to their country-specific account, and we can add the overall administrators to parent account.

 

However, what I'm struggling with is adding regional managers to a subset of accounts. An example would be the Central European marketing manager who needs access to each country account, but not the Asia accounts.

 

I can't (to my knowledge) add a user's email address to more than one Merchant Centre account, so we either need to restrict area managers to on country or give them access to all accounts.

 

Is there any way around this? Can we nest multi-client accounts so that we have regional MCAs within the master MCA?

 

Thanks,

Chris

2 Expert replyverified_user

Re: Nested multi-client Merchant Centre accounts?

[ Edited ]
Rising Star
# 2
Rising Star

I think you can nest up to 5 MCC accounts and one client account.

More details here
https://support.google.com/adwords/answer/6139186?hl=en

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Re: Nested multi-client Merchant Centre accounts?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
That looks promising but it only mentions Adwords accounts. Will an MCC allow you to manage multiple Merchant Centre accounts? Or just Adwords?

Re: Nested multi-client Merchant Centre accounts?

Rising Star
# 4
Rising Star
Just Adwords,

What i do for Merchant center is create multiple emails and ask my client to add them to there accounts.

If I think in your case you are one company, than you need to setup a Google Merchant multi account, which is different from MCC.

You can do this on the following link.
https://support.google.com/merchants/answer/188487?hl=en
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Accepted by topic author Christopher D
September 2015

Re: Nested multi-client Merchant Centre accounts?

[ Edited ]
Top Contributor
# 5
Top Contributor


access and account (feed) management are two rather different issues;
also, a merchant-center multi-client-account (mca) is separate and apart
from a my-client-center-account (mcc) for managing the advertising.

the original poster seems to already have a multi-client-account, regardless --

(1) no, there is no way around the one-email-address restriction.

(2) no, an mcc cannot allow managing multiple merchant-center accounts --
these accounts have absolutely nothing to do with each other in that regard.

that said, after the merchant-center (sub) account has been created most of the
merchant-center tasks typically center around submitted (feed) data updates.

therefore, there are a few common methods to handle such issues.

for example --

(1) use ftp or scheduled-fetch to submit feed updates --
the manager would only access the external inventory data,
not the account; the general-settings notifications would
be set to 'always' to a group-email or just the manager.

(2) use a temporary or pooled email only as issues arise --
the primary account manager would add the email temporarily
to the appropriate (sub) account; then, remove the email from
the admin list when the task is completed.

using the api and an in-house front-end may be an option in this regard.

(3) add the user to the primary merchant-center-account but not as an admin.
sub-account-1@example.com

(4) create separate emails for each target-country region -- e.g.
sub-admin-1-uk@example.com
sub-admin-1-fr@example.com

(5) use separate sub-directories rather than separate top-level-domains --
in that way, only one sub-account would be needed per target-country; e.g.
sub-admin-1@example.com

a lot depends on exactly what tasks are involved at what stages and
what level of trust or authority the manager has within the company.