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Need to obtain merchant center product feed, which is on a former contractor's account

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# 1
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I need to update my merchant center product feed, but can't access it because it is in the google sheets account of my former SEO/Adwords contractor.  

 

To clarify, I DO have access to the Merchant Center account.  However, I do not have access to the product feed spreadsheet, which is in the form of a Google Sheets file.

 

I have not been able to get in touch with the contractor that previously set this up, to ask him to send me the file. 

 

Is there any way to obtain the contents of the product feed so that I can put it on my own Google Sheets account (or a CSV file)?

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Re: Need to obtain merchant center product feed, which is on a former contractor's account

[ Edited ]
Top Contributor
# 2
Top Contributor

within the merchant-center-account, navigate to the products-feeds list and
click on open, under the input-method of the google-sheet associated with
the feed-name -- then simply use a file-copy after the sheet is fully loaded.

otherwise, within the merchant-center, click on the feed's name,
click on an (old) date, aside file-uploaded-on, under processing,
click the three-dot drop-down-menu, select access-google-sheet --
then simply use a file-copy after the sheet is fully loaded.

generally, if a sheet can still be fetched via the merchant-center,
then a sheet's share-settings are still accessible, by at least the
merchant-center -- google may be contacted directly for guidance.

 

otherwise, there is currently no such access to any google-sheet
that has been moved or had share-settings restricted by an owner
of the original sheet.

 

for large inventory, an alternative method of submitting inventory feed

data might be considered; such as a plug-in or similar, integrated with

the e-commerce system.

 

see also

https://support.google.com/drive/answer/2494893

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
January

Re: Need to obtain merchant center product feed, which is on a former contractor's account

[ Edited ]
Top Contributor
# 2
Top Contributor

within the merchant-center-account, navigate to the products-feeds list and
click on open, under the input-method of the google-sheet associated with
the feed-name -- then simply use a file-copy after the sheet is fully loaded.

otherwise, within the merchant-center, click on the feed's name,
click on an (old) date, aside file-uploaded-on, under processing,
click the three-dot drop-down-menu, select access-google-sheet --
then simply use a file-copy after the sheet is fully loaded.

generally, if a sheet can still be fetched via the merchant-center,
then a sheet's share-settings are still accessible, by at least the
merchant-center -- google may be contacted directly for guidance.

 

otherwise, there is currently no such access to any google-sheet
that has been moved or had share-settings restricted by an owner
of the original sheet.

 

for large inventory, an alternative method of submitting inventory feed

data might be considered; such as a plug-in or similar, integrated with

the e-commerce system.

 

see also

https://support.google.com/drive/answer/2494893